The Ombudsperson serves the UVic community. This includes former, current, and past graduate and undergraduate students. This also includes people who are not students such as faculty, UVic administrators/staff, or people with interests in the University such as parents.
The Ombudsperson can help people navigate student-related academic or administrative issues. The Office can provide guidance if you’re not sure where to begin, or serve as a last resort after you’ve tried other channels. Feel free to discuss your concerns with the Ombudsperson when you:
- want to clarify your options, rights, or responsibilities
- need to understand the policies or procedures that apply to your situation
- feel you have been treated unfairly, or think a UVic policy or rule has been applied unfairly
- have a problem that requires someone to facilitate communication
- are appealing a decision at UVic
- have a problem that you think cannot be resolved by following available procedures
- are seeking information or referrals about non-academic issues affecting your studies (e.g.landlord-tenant, employment, etc.)
If you have been discriminated against or harassed, you may want to consider visiting UVic’s Equity and Human Rights Office.
