Other Helpful Resources
Quick Tips and Guides:
Administrative Fairness Checklist by Nora Farrell, former ombudsperson at Ryerson University
FAIRNESS IS EVERYONE’S CONCERN: A Sampling of Practices and Resources on Cultivating Fairness from your Ombuds Community (Association of Canadian Colleges and Universty Ombudspersons, 2017)
Fairness in Practice Guide: BC Ombudspersons Office
Quick Tips: Essentials of Procedural Fairness (BC Ombudspersons Office)
Quick Tips: What are the Elements of an Affective Policy? (BC Ombudspersons Office)
Articles:
(Jonathan Cody, 2018): Canada: Making The Grade: Court Review Of University Decision-Making
Office of the Independent Adjudicator (UK 2016): Good Practice Framework for handling complaints and academic appeals