INDEPENDANT
IMPARTIAL
CONFIDENTIAL

The ombuds office is an independent, impartial, and confidential resource for undergraduate and graduate students and other members of the University of Victoria community. The ombudsperson helps resolve student problems or disputes fairly. The ombudsperson can:

  • help you understand your options, rights and responsibilities
  • coach you in constructive ways of raising an issue or complaint
  • facilitate communication or problem-solve
  • assist in the use of appeal procedures
  • investigate and make recommendations

INDEPENDANT
IMPARTIAL
CONFIDENTIAL

The ombuds office is an independent, impartial, and confidential resource for undergraduate and graduate students and other members of the University of Victoria community. The ombudsperson helps resolve student problems or disputes fairly. The ombudsperson can:

  • help you understand your options, rights and responsibilities
  • coach you in constructive ways of raising an issue or complaint
  • facilitate communication or problem-solve
  • assist in the use of appeal procedures
  • investigate and make recommendations