The Ombudsperson is available for phone and virtual appointments . To make an appointment you can contact the office by:


Please go to  for current university responses to COVID-19 regarding classes, examinations, and academic concessions.

Due to office capacity and volumes of student inquiries, please allow 1 – 3 business days for a response.

Phone:  250-721-8357


Office: Student Union Building, Room B 205
The office is on the upper level of the Student Union Building. The stairs are located beside the Cinecenta ticket booth. The elevator can be found in the corridor, in the “nook” across from the small coloured tables.

Mailing address

Office of the Ombudsperson
University of Victoria
P.O. Box 3035
Victoria, BC
V8W 3P3 Canada

Virtual or Phone Appointments

Tuesday                   9:30 a.m. – 12 noon

Wednesday              1 p.m. – 3:30 p.m.

Thursday                  9:00 a.m. – 12 noon and 1 p.m. – 3:30 p.m.

Please email the Ombudsperson to  schedule an appoint during the hours posted. The Ombudsperson may be able to schedule appointments outside of the posted times depending on their availability. The Ombudsperson will contact you within 1 – 3 business days.

If planning an appeal, please be aware that there may still be deadlines, and information can be obtained from the relevant academic unit. General information can be found here: